We believe you deserve to know exactly how your personal information is collected, used, and kept safe. This Privacy Policy covers everything km8 does with your data as a registered member in the Philippines — no hidden surprises, straight-up transparency.
Last updated: June 2025
This Privacy Policy explains how km8 collects, uses, stores, and protects the personal information of members registered on our platform in the Philippines. It applies to all interactions you have with km8 — including account registration, deposits, wagering activity, bonus claims, and any communication with our support team. By creating an account and using the km8 platform, you acknowledge that you have read and understood this policy and agree to the practices described herein. If you do not agree with any part of this policy, you should not register or continue to use the platform. We encourage you to review this page periodically, as it may be updated to reflect changes in law, platform features, or our internal data practices.
When you register with km8, we collect personal information necessary to verify your identity and operate your account. This includes your full legal name, date of birth, mobile number, email address, and a valid government-issued ID for KYC (Know Your Customer) verification purposes. We also collect financial information such as your preferred payment method details to process deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to ensure security and maintain platform integrity. If you contact our support team, records of those communications — including chat transcripts and submitted forms — may also be retained. We do not collect sensitive personal information beyond what is strictly necessary to operate a licensed online betting service in the Philippines.
The personal data km8 collects is used exclusively to deliver and improve your experience on the platform. Primary uses include verifying your identity during registration and KYC, processing financial transactions, administering promotions and bonus offers, and providing customer support when you reach out to us. We also use account and session data to detect and prevent fraudulent activity, money laundering, underage access, and any behaviour that violates our Terms and Conditions. Aggregate and anonymised data may be used internally for analytics, product development, and platform performance improvements — this data cannot be traced back to any individual member. We may send you service-related communications such as transaction confirmations, security alerts, and policy update notices via your registered contact details. Marketing communications are only sent where you have given explicit consent, and you may opt out at any time by contacting our support team.
km8 processes your personal data on several legal grounds recognised under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173). The primary basis is the performance of a contract — processing your data is necessary to provide the betting services you have signed up for. We also process data to comply with legal obligations, such as anti-money laundering regulations and licensing requirements imposed by our operating authority. In certain cases, we rely on legitimate interests — for example, using session data to prevent fraud and protect platform security — provided those interests do not override your fundamental privacy rights. Where we rely on your consent (such as for optional marketing messages), you have the right to withdraw that consent at any time without affecting the legality of processing that took place before withdrawal.
km8 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes — full stop. Your data is only shared with carefully selected service providers who assist us in operating the platform, including licensed payment processors, identity verification providers, fraud detection services, and cloud hosting partners. All third-party providers are contractually required to process your data solely for the purposes we specify and to maintain appropriate security standards. We may also disclose personal information to regulatory authorities, law enforcement agencies, or courts when we are legally obligated to do so or when disclosure is necessary to protect the rights and safety of km8 members and staff. In the event of a business transfer or merger, member data may form part of the transferred assets — however, you will be notified in advance and your rights under this policy will continue to apply.
km8 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing obligations. In practice, most account and transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering regulations and tax reporting requirements. Technical and session logs are typically retained for a shorter period unless they are needed in connection with an ongoing investigation or dispute. After the applicable retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your account, we will process that request in accordance with our legal obligations, which may mean that some records are retained even after your account is closed.
As a member based in the Philippines, you have rights under the Data Privacy Act of 2012 that km8 is fully committed to respecting. You have the right to be informed about how your data is processed, the right to access a copy of the personal information we hold about you, and the right to request correction of any inaccurate or outdated details. You may also request the erasure of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of these rights, please contact our support team using the details provided in the footer of this page — we aim to respond to all verified data subject requests within 30 days.
km8 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and monitor platform performance. Essential cookies are required for the platform to function correctly and cannot be disabled — these include session authentication tokens and security cookies that protect against cross-site request forgery. We may also use analytics cookies to understand how members navigate the platform, which helps us identify areas for improvement and optimise the overall user experience. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external ad networks.
Protecting your personal and financial data is a top priority at km8. We implement industry-standard technical and organisational security measures including SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, and access controls that limit internal data access to authorised personnel only. Our systems are regularly reviewed and updated to address emerging security threats, and we conduct periodic audits to ensure our data handling practices remain aligned with current best practices. In the event of a data breach that is likely to result in a risk to your rights and freedoms, km8 will notify you and the relevant authorities in accordance with the timelines required under Philippine law. We strongly encourage members to use strong, unique passwords and to enable any two-factor authentication options available on the platform to further protect their accounts.
km8 is strictly an adults-only platform and does not knowingly collect personal information from individuals under the age of 21. Our registration process includes age verification steps, and we reserve the right to request documentary proof of age at any point during your membership. If we become aware that personal data has been collected from a person below the minimum age, that account will be immediately suspended and the data will be deleted in accordance with applicable law. Parents or guardians who believe their child may have accessed or registered on the platform are encouraged to contact our support team immediately so that appropriate action can be taken without delay. km8 takes its obligations regarding the protection of minors very seriously and supports all responsible gaming initiatives in the Philippines.
km8 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable law. When material changes are made, we will notify registered members via their registered contact details and update the "Last updated" date shown at the top of this page. Your continued use of the km8 platform after a change has been communicated constitutes your acceptance of the revised policy. We encourage all members to review this page periodically so that they remain fully informed about how their data is being handled. If you have any questions about this Privacy Policy or about how km8 handles your personal information, please reach out to our support team — we are always happy to help.
Questions about your data? Reach out to our support team at [email protected] or visit our FAQ page for more information on account and data management.
The most common things Filipino members ask about data, security, and their rights on km8.
No — km8 does not sell, rent, or trade your personal information to any third party for marketing or commercial gain. Your data is only shared with service providers who help us operate the platform, such as licensed payment processors and identity verification partners, and only for the specific purposes described in this Privacy Policy. All third-party providers are bound by strict contractual obligations to handle your data securely and in accordance with applicable Philippine law. We have no relationship with advertising networks that would involve sharing identifiable member data. Your privacy is a genuine priority for us, not an afterthought.
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team at [email protected]. Once we receive your request, we will verify your identity and aim to respond within 30 days in line with our obligations under the Data Privacy Act of 2012. Please note that some data may need to be retained beyond your request for deletion due to legal and regulatory requirements, such as anti-money laundering record-keeping obligations. We will clearly communicate which records are subject to mandatory retention and for how long. If you are unsatisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Yes — km8 takes financial data security very seriously. All payment information is transmitted using SSL/TLS encryption, and we work exclusively with licensed, reputable payment processors who maintain their own rigorous security standards. km8 does not store full payment card details on our own servers — these are handled by our payment partners in accordance with applicable industry security standards. Access to any financial records held on the km8 side is strictly limited to authorised personnel who require it to process transactions or resolve disputes. If you ever notice suspicious activity on your km8 account, please contact our support team immediately so we can investigate and take action.
km8 only sends marketing communications — such as promotional offers and new feature announcements — where you have given explicit consent during or after registration. You are always in control: you may opt out of marketing messages at any time by contacting our support team or following the unsubscribe instructions included in any message we send. Opting out of marketing communications will not affect your ability to use the platform or receive important service-related notifications such as transaction confirmations, security alerts, or policy updates. We do not pass your contact details to third parties for the purpose of sending you unsolicited marketing. Our goal is to keep you informed about things that are genuinely relevant to your experience on km8 — not to flood your inbox.
Now that you know how km8 keeps your data safe, take the next step. Register in minutes, bet on PBA, football, boxing, and more — all on your mobile, all in PHP.